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3 Steps Breathable Dog Stairs Anti-slip Cat Staircase Waterproof Pet Climbing Ladder Bed Cushion Mat For Small Dogs Puppy Cat

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Size:30 CM
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3 Steps Breathable Dog Stairs Anti-slip Cat Staircase Waterproof Pet Climbing Ladder Bed Cushion Mat For Small Dogs Puppy Cat

Features:
1. Padded pet stairs: Give your pet independence to access couches, ledges & hard to reach spaces.
2. Perfect for older ailing pets: Ideal for older pets suffering from arthritis, pain, hip dysplasia.
3. Machine washable cover: Soft waterproof cover is machine washable and gentle on your pet.
4. Perfect for small breeds who have trouble or are timid to access couches and chairs.
5. Streamlined design is perfect for storage and takes up little space in your home.
Condition: 100% Brand New & Hight Quality
Specifications:
Inner core of the stairs: High Density Sponge
About cleaning: there is a large mouth zipper at the back staircase, easy to unpick and wash.
Size: 38*40*30cm

Package included: 1pc x pet stair

Attention:

Please allow 1-3cm error due to manual measurement (1inch = 2.54cm)
Item color displayed in phtots may be showing slightly different on your compture monitor since monitors.
Please make sure you don’t mind before order, thank you for your understanding!
Please notice postal code format if you are from following country:
Brazil: such as: 12345-123
Israel: such as: 12345 or 1234567 or 12345-1234
Korea: such as: 12345

 

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of ThePetsAtHome (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of www.thepetsathome.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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